Beautiful dress and good customer service
The dress is beautiful. Unfortunately, I needed a size smaller and it was sold out. It is generously sized, in my opinion - or maybe just forgiving! Customer service for the return was easy. The primary issue I had was with shipping. The dress was routed to an entire different region of the country and arrived almost a week after the original arrival date. The box was crushed but, thankfully, the dress was intact. I have received good follow-up with customer service reps about this and was able to order another dress in the size I needed. I did pay for express shipping to ensure receipt, but I have not had any issues receiving responses to my emails.